Useful Emergency Hotlines in Japan where Foreign Residents or Travellers can consult if worried of being infected with COVID-19

USEFUL RESOURCES FOR FOREIGN RESIDENTS AND VISITORS IN JAPAN

  1. NEW! AMDA Medical Information Center’s “Multilingual Consultation Service Regarding COVID-19” (April 10 ~ May 20, 2020)
    • 03-6233-9266
      • Available in English, 10 AM to 5 PM on weekdays,10 AM to 3 PM on weekends and national holidays.
      • Also available in Chinese, Korean, Tagalog, Thai, Spanish, Vietnamese and Portuguese on designated weekdays.
    • 090-3359-8324
      • Available in English and Chinese on weekdays only, 10 AM to 5 PM
  2. Tokyo Metropolitan Government’s COVID-19 information
  3. Tokyo Metropolitan Government’s Hotline
    • 0570-550571
      • Available in English, Chinese, Korean, Japanese, 9 AM to 9 PM
    • 03-5388-1396
      • Available via fax for those with hearing impairments
  4. Japan National Tourism Organization’s “Guide for when you are feeling ill”
  5. JNTO’s “Japan Visitor Hotline
  6. Japan’s Health Ministry Hotline
    • 0120-565653
      • Available in Japanese only, 9 AM to 9 PM
  7. World Health Organization’s “Q&A on coronaviruses