Useful Emergency Hotlines in Japan where Foreign Residents or Travellers can consult if worried of being infected with COVID-19

USEFUL RESOURCES FOR FOREIGN RESIDENTS AND VISITORS IN JAPAN

1. NEW! AMDA Medical Information Center’s “Multilingual Consultation Service Regarding COVID-19” (April 10 ~ May 20, 2020)
   • 03-6233-9266
     • Available in English, 10 AM to 5 PM on weekdays,10 AM to 3 PM on weekends and national holidays.
     • Also available in Chinese, Korean, Tagalog, Thai, Spanish, Vietnamese and Portuguese on designated weekdays.
   • 090-3359-8324
     • Available in English and Chinese on weekdays only, 10 AM to 5 PM
2. Tokyo Metropolitan Government’s COVID-19 information
   • https://stopcovid19.metro.tokyo.lg.jp/en/flow/
3. Tokyo Metropolitan Government’s Hotline
   • 0570-550571
     • Available in English, Chinese, Korean, Japanese, 9 AM to 9 PM
   • 03-5388-1396
     • Available via fax for those with hearing impairments
4. Japan National Tourism Organization’s “Guide for when you are feeling ill”
   • Multilingual Clinic / Hospital Search available in English, Korean, Simplified Chinese, Traditional Chinese, Japanese https://www.jnto.go.jp/emergency/eng/mi_guide.html
5. JNTO’s “Japan Visitor Hotline”
   • 050-3816-2787
     • Available in English, Chinese,Korean and Japanese 24 hours a day
   • +81-50-3816-2787 (from overseas)
   • http://www.mlit.go.jp/kankocho/content/001328767.pdf
6. Japan’s Health Ministry Hotline
   • 0120-565653
     • Available in Japanese only, 9 AM to 9 PM
7. World Health Organization’s “Q&A on coronaviruses”
   • https://www.who.int/news-room/q-a-detail/q-a-coronaviruses